Before the lawsuit: calls and letters
What happens
Most debt collection lawsuits start long before anyone goes to court. An account goes unpaid, the original lender charges it off, and the debt is either sent to a collection agency or sold to a debt buyer, often for a few cents on the dollar. The debt buyer then tries to collect the full balance, plus interest.
Within five days of first contacting you, a collector must send a written notice telling you the amount, who the original creditor was, and that you have 30 days to dispute the debt. If you dispute it in writing within those 30 days, the collector has to stop collecting until it sends you verification.
What you need to do
- Do not ignore the letters. Open them, date them, and keep every one.
- If you do not recognize the debt or the amount, send a written dispute within 30 days of the first notice. Keep a copy.
- Do not make a small payment to make them go away. In many states a payment can restart the clock on an old debt.
- Write down every call: date, time, who called, and what they said.