Privacy Policy
Arizona Consumer Law Group, PLC ("we," "us," or "our") operates www.consumerwarrior.com (the "Site"). This Privacy Policy explains what information we collect when you visit the Site, how we use it, who we share it with, and the choices you have. By using the Site, you agree to the practices described here.
Information We Collect
Information you provide to us
You may choose to give us information directly, for example when you:
- Submit our contact or lead form (name, phone number, email address, the topic you are asking about, and any message you write)
- Book a consultation through our online scheduling tool
- Call, text, or email our office
- Sign up for emails or newsletters
Please do not send us confidential or sensitive details about your legal matter through the Site until we have agreed to represent you. Contacting us through the Site does not create an attorney-client relationship.
Information collected automatically
When you visit the Site, we and our service providers automatically collect certain information using cookies, pixels, and similar technologies. This may include your IP address, device and browser type, operating system, referring website, the pages you view, the links you click, and the date and time of your visit.
If you call a phone number displayed on the Site, our call tracking provider may record the number you called from, the number you dialed, the date and time of the call, and the marketing source that led you to the Site. Calls to our office may be recorded for quality and training purposes.
How We Use Information
- To respond to your inquiries and schedule consultations
- To evaluate whether we can assist with your legal matter
- To send you information you have requested
- To operate, maintain, and improve the Site
- To understand how visitors find and use the Site and to measure the effectiveness of our advertising
- To comply with legal obligations and protect our rights
Cookies, Analytics, and Advertising
We use Google Tag Manager to manage the tags on the Site, and we use analytics and advertising services from third parties, which may include Google Analytics, Google Ads, Meta (Facebook), TikTok, and Mailchimp. These services use cookies and similar technologies to analyze traffic, remember your preferences, and show you ads for our services on other websites, apps, and streaming platforms based on your visit to the Site.
You can limit this tracking in several ways:
- Adjust your browser settings to block or delete cookies. Some Site features may not work properly if cookies are disabled.
- Opt out of Google's personalized advertising at adssettings.google.com and install the Google Analytics opt-out browser add-on.
- Manage your ad preferences with Meta at facebook.com/adpreferences.
- Opt out of interest-based advertising from participating companies at optout.aboutads.info or optout.networkadvertising.org.
How We Share Information
We do not sell your personal information. We may share it with:
- Service providers who help us run the Site and our practice, such as form processing, online scheduling, call tracking, email delivery, client management and payment software, analytics, and advertising platforms. These providers may only use your information to perform services for us.
- Legal and safety purposes, when required by law, subpoena, or court order, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business transfers, if our firm is involved in a merger, acquisition, or sale of assets.
Third-Party Websites and Embedded Content
The Site contains links to and embedded content from third parties, including YouTube videos, Google Maps, our online scheduling tool, and our client payment portal. Those services have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policy of any third-party site you visit.
Text Messaging
If you provide your mobile number, we may text you to respond to your inquiry or confirm an appointment. Message and data rates may apply. You can opt out at any time by replying STOP. We do not share your mobile number or texting consent with third parties for their own marketing purposes.
Data Retention and Security
We keep personal information for as long as needed to fulfill the purposes described in this policy, to meet our professional and legal obligations, and to resolve disputes. We use reasonable administrative, technical, and physical safeguards to protect your information, but no method of transmission or storage is completely secure.
Your Choices and Rights
You may ask us to access, correct, or delete the personal information we hold about you, or to stop sending you marketing emails, by contacting us using the information below. Every marketing email we send also includes an unsubscribe link. Depending on where you live, you may have additional rights under state privacy laws, and we will honor those rights as required.
Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the effective date above.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Arizona Consumer Law Group, PLC2350 East Germann Road, Suite 38
Chandler, AZ 85286
(602) 887-6992
intake@skibalaw.com